Get in Touch With Us
Got a question about something you read on Online Crypto Casinos, spotted an error, or want to flag a concern about one of the crypto casinos we cover? This page explains the best way to reach us and what happens once you do.
How to Get in Touch
Email is the most reliable way to reach our team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries. We aim to respond within two working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message is about — a review, a bonus term, a technical issue with the site, or something else. It helps us route your message to the right person and get back to you faster.
What We Can Help With
- Casino reviews and rankings — questions about how we've assessed a particular site, its bonus terms, or its position on our list.
- Corrections — if licensing details, bonus terms, supported coins, or anything else on a page looks out of date, we want to know. Crypto casino terms and licensing can change quickly, and reader reports help us keep pages accurate.
- Content suggestions — a coin, game type, or topic you'd like us to cover in more depth.
- Partnership or editorial enquiries — if you represent a crypto casino or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
- General site feedback — anything about how the site works, reads, or could be more useful to you.
A Note on Commercial Relationships
Online Crypto Casinos may earn a commission when readers sign up with an operator through links on this site. That relationship never decides how a casino is ranked or reviewed — our editorial assessments are based on the same criteria across every operator we cover, including licensing, coin support, payout speed, and bonus terms. If you have questions about how a specific ranking was reached, our contact address above is the right place to ask.
If You're Concerned About Your Own Gambling
If you're reaching out because you or someone you know is struggling to control their gambling, please say so in your message — we'll point you toward appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock. Offshore crypto casinos are not always subject to the same self-exclusion tools or player protection requirements as state-regulated US operators, so it's worth knowing your options for support before you play, not just after a problem develops.
All operators reviewed on this site require players to meet a minimum age — 18 or 21 depending on the site and your state — and this site is not intended for anyone below that threshold.
Legal and Tax Questions
We sometimes get messages asking whether a specific crypto casino is legal to use from a particular US state, or how gambling winnings and crypto gains should be taxed. We can share general information on request, but we're not able to give legal or tax advice tailored to your situation — for that, a licensed attorney or tax professional is the right person to consult. What we can tell you generally: crypto casinos serving US players are typically licensed offshore, in jurisdictions like Curaçao or Anjouan, rather than by any US state or federal regulator, and availability varies by state. If you'd like more detail on regulated alternatives outside the US, our page on trusted non-GamStop casinos UK covers a different regulatory market and may be useful context, though it doesn't apply to US play.
Response Times and What to Expect
Here's the general process once you email us:
- Your message is received and read by a member of our editorial team — not a bot.
- We aim to reply within two working days.
- If your enquiry needs input from someone else on the team, we'll let you know it's being passed along rather than leaving you without a response.
- For corrections, we'll confirm once a page has been updated where a change was warranted.
We can't guarantee every message results in a change to the site, but every message is read and considered on its own merits.
Thanks for taking the time to reach out. Whether it's a correction, a question, or just feedback on how we're covering crypto casinos for US players, we'd rather hear from you than have you guessing.